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What a great place to go everyone !!! Even with times like these downturn hold on Alberta - I love that store and those guys. The whole team but especially Mike Becker who spent so much time with us as well as being so sincere and we only spent 20 bucks felt like we spent 20k. Hi all, I don't know if you have been here but I'm born in Calgary and we are always at North stores for bike parts etc. He makes your company better- maybe even the best. Never once said that its not his department. He deals with all my questions ( not sales related)- service/gear/accessories- everything. I texted him numerous times after the sale with questions etc. All the other salesman that I worked with, will kinda ignore you after the sale and just refer you to someone else, and its here that Simon takes the lead. I’ve been in Canada for 21 years and bought a lot of vehicles/few bikes and has a lot of experience with salesman. Thats more than what any salesman has done for me. He doesn’t have to use “sales tricks”- it s just natural for him. Also due to his own experience with riding- he can really give advice that works and helps. He is so knowledgeable and has an absolute pasion for what he does. I basically bought the bike over text message- thats how good Simon is. Still, he made me feel very important and was amazingly helpful. It was on a weekend and he wasn’t even at work. The first time I had contact with Simon was through a text message. I just want to share my experience with you regarding Simon.
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You knew the Ducati brand well, you knew the 2020 SF well, you even showed me how to use the launch control on the BF’s demo SF, you were second to none with the QDP.Īs I already have multiple Ducatis, you did not have to sell me on the brand, but sell my on the BF experience….and you did that with flying colors…. You got me the deal on the bike I was after, even though you had to run up and down those stairs several times to do so…I felt you were always in my corner trying to do the best for me you could…what more could I ask.
Largely due to my experience with dealing with you as a sales specialist, you worked hard to answer all my questions as mundane as some of them might have been. Sincerely, TomĪfter purchasing Ducatis in Edmonton, Saskatoon, California and now Calgary, I would have to say my experience with BF, with the purchase of my 2020 Ducati SF has been very good. One of the best representatives of Blackfoot Motorsports that I have had the pleasure to deal with. I have been a customer of Blackfoot Motorsports for 34 years and Simon stands out as
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He is very gregarious, knowledgeable and has a professional customer based focus whenĮnsuring the bike the customer selects is best suited for the purposes and skill set of the rider. I will definitely refer people to Blackfoot motorsports! Thank you so very much!Ĭompliment Simon Armstrong, I have been dealing with Simon as I researched buying an adventure bike. With there being so much negative social media, I feel it important that you know these three people gave what I consider to be above and beyond normal service from a business. Your mechanic Darren was also extremely helpful when explaining the work that he had done and how it impacted the successful operation of my bike.
He took a lot of time answering all of my questions and showing me different features on my bike. Then last Monday I had my bike in for its first service. He answered all my questions, and there were many, with professionalism and thoughtfulness. He has been so helpful and knowledgable that it made it an easy choice to buy a BMW from Blackfoot. It started with Simon in your BMW sales department. I am writing to you at Blackfoot motorsports because of the exceptional service I’ve received from your people.
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